PRIVACY POLICY

1. ABOUT THIS PRIVACY POLICY

Thank you for visiting our website “HYDROKER”. The Website is operated by HYDROKER Brand Group, Inc., (“we “, “us “, “our” and “ourselves “). The Website is not intended for children under the age of 9 and we do not knowingly collect Personal Information relating to children.

We take the privacy of our Website users and customers seriously. This privacy policy (“Privacy Policy”), which we may update from time to time, explains what personal information (“Personal Information “) is collected from and about you via the Website, what we do with that information and how we protect it. It will also tell you about the rights you have in respect of the Personal Information we retain. We are the data controller and responsible for your Personal Information.

You can contact us with any queries about this policy or how we use your Personal Information by writing to us at [email protected]  You can also contact our data protection manager at [email protected]

When you register as a user of the Website or otherwise submit your Personal Information via the Website, including by uploading any content containing your Personal Information (for example by submitting an enquiry to us or completing a form to request we contact you), we shall process your Personal Information only for the purposes and by the means set out in this Privacy Policy. You should ensure that you have read and understood this Privacy Policy together with the Website Terms (of which this Privacy Policy forms part) before submitting your Personal Information to us.

  1. INFORMATION COLLECTED
    We may collect your name and contact details if you use certain features on our Website. We may also collect your card/payment details if you place an order with us. We do not collect any sensitive personal data (data relating to your racial or ethnic origin, political opinion, religious beliefs, health etc.). Further details of the information we collect and when/how we collect this is set out in the table below.

We collect Personal Information about you via the Website when:

Collection Method

Collection Personal Information Collected

You create an account with us using the Website.

Name, title, phone number (if provided), email address, home address and details of products you have purchased from us.

You upload content to the Website.

Any Personal Information included in such uploaded content (including your name, image etc.).

You submit online forms to us, including by the “Contact Us” page.

Name, email address, phone number and any Personal Information contained in your message.

You make any purchases through the Website.

Name, email address, billing address, postal address, clothing/shoe size, payment details and details of the products you have purchased from us.

You take part in online surveys or competitions on the Website or any third-party site affiliated with us.

Name, email address and any other Personal Information required for entry.

Every time you email us your details or correspond with us in other ways.

Name, email address, address and any other Personal Information contained in such communication(s).

You subscribe to our newsletter using the Website.

Name and email address.

You browse our Website.

IP address, login data (to the extent you create an account with us), browser type and version, time zone setting and location, browser plug-in types and versions and operating system and platform.

You should ensure that any Personal Information you provide to us via the Website is true, accurate, current and complete. Please let us know if any of your Personal Information changes by using the contact details above.

When you submit your Personal Information via the Website we will process and store your Personal Information in accordance with this Privacy Policy.

  1. WHAT WE DO WITH YOUR PERSONAL INFORMATION
    We use your name, contact details and any card/payment details you give to us to provide our products/services to you. We may also use your name and contact details to send you details of our products, events and services we think may be of interest to you. Further details of how we use your Information and our lawful basis for doing so is set out in the table below.

By disclosing your Personal Information to us, you confirm that you agree to the terms of this Privacy Policy. We may obtain, hold and use the Personal Information you provide to us (as set out above) for the following reasons (and have set out next to each reason our lawful basis for such processing):

Personal Data

Purpose of Processing

Lawful Basis

Name, title, phone number (if provided), email address and home address.

To register your Personal Details for an account with us and notify you when we update our privacy policy or terms and conditions.

Our performance of our contract with you.

Any Personal Information included in content you upload to the Website (including your name, image etc.).

To enable you to use any interactive features of the Website, including uploading content, when you choose to do so.

Your consent, unless we notify you that another lawful basis applies for a particular feature.

Name, email address, phone number and any other Personal Information contained in your enquiry/request.

To deal with your enquiries and requests.

Necessary for our legitimate interests of providing high quality customer service to you and dealing with your requests.

Name, email address, clothes/shoe size, billing address, postal address, payment details and details of the products you have purchased from us.

To enable us to process any orders you place using the Website and fulfil, or to allow our third-party licensees (see below) to fulfil, your order for products and services. We will also use these details to process payment.

Our performance of our contract with you.

IP address, login data (to the extent you create an account with us), browser type and version, time zone setting and location, browser plug-in types and versions and operating system and platform.

For quality control, administration of the Website and to ensure that we can provide you with the best possible service.

Necessary for our legitimate interests of managing, maintaining and improving our Website and business and, where necessary pursuant to applicable laws, your consent.

IP address, login data (to the extent you create an account with us), browser type and version, time zone setting and location, browser plug-in types and versions and operating system and platform.

To use data analytics to measure the effectiveness of and improve our Website and to share aggregated (anonymized) data with our third-party licensees to assist them in improving their sales channels.

Necessary for our legitimate interests of managing, maintaining and improving our Website and business and, where necessary pursuant to applicable laws, your consent.

Name, email address and any other Personal Information required for entry to such research, survey or competition.

To carry out market research, surveys and competitions.

Necessary for our legitimate interests of evaluating our business strategy, getting to know our customers and target market and improving our business (and Website).

Name, email address and details of products/services purchased by you.

To provide you with information, by email and SMS, about products/services that we think may be of interest to you.

Necessary for our legitimate interests of communicating with our customers and providing updates in respect of new products/services we offer.

Name and email address.

To send you our newsletter by email.

Your consent.

We only keep your Personal Information for as long as is necessary and you have the right (in certain circumstances) to request that we delete such information.

You should be aware that any information or material you post in public areas on the Website (such as message boards) may be seen, collected and used by others, and may result in unsolicited messages from other users or parties. Alas, we cannot control this; you post at your own risk. Please see the Website Terms for further information.

We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Information without your knowledge or consent where this is required or permitted by law.

  1. MARKETING
    We may send you marketing communications by post, SMS, email and/or telephone about our products, services and events which we think may be of interest to you. You can unsubscribe from receiving these communications at any time by notifying us using the details below or following the link in our emails.

As set out above, we may use your Personal Information to provide you with marketing information that you request or that we feel may interest you. We will do this by post, SMS, email or telephone as set out in this Privacy Policy.

We may contact you by email and/or SMS with information about products and services that are similar to those we have previously provided to you.

You may ask us at any time not to use your Personal Information for marketing purposes by contacting us at [email protected] or texting “STOP” in the case of SMS.

If you wish to unsubscribe from emails and/or other communications sent by us, you may do so at any time by clicking on the “unsubscribe” link that appears in our email messages or by contacting us at [email protected]

  1. DISCLOSURE OF YOUR PERSONAL INFORMATION
    We do not sell any of your Personal Information. We may need to share your Personal Information with our group companies, licensees and service providers but will (subject to very limited exceptions) do so only for the purpose of our contract with you, including providing any requested products/services to you (please see below for further details). Any sharing of your Personal Information is carried out in a safe and secure way.

JURISDICTION:

We are based in the India and are governed by Indian law. By accessing or using our Website, or otherwise providing information to us, you acknowledge that we collect, process, transfer and store your Personal Information in the India and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen. We will however make sure that your Personal Information is as safe as in the country where you reside.